Terms of Service

1. What this is

Mongoose Tender is a bid desk for tracking opportunities, drafting requirements from source documents, building evidence-backed proposals, and freezing the version you submit. It is a tool for running your business; decisions you make with it are yours.

Mongoose Tender does not:

• submit bids to any buyer or procurement portal
• verify your qualifications or credentials
• send emails

When a feature isn’t connected, the product says so rather than pretending otherwise.

2. Accounts and workspaces

You must provide an accurate email address and keep your password secret. You are responsible for activity in your workspace. You must be old enough to form a binding contract where you live, and if you use the service for a business, you confirm you are allowed to accept these terms for it.

3. Price

Mongoose Tender is free to use, and everything it does for free stays free. Optional extras (Tender Pro with monthly pipeline reports, branded proposal PDFs, and bid / no-bid memos) are priced in Mongoose credits, shown before you buy, and paid only with your confirmation from your Mongoose Card. An agent acting for you can’t buy anything without your approval. Passes last the number of days shown; a branded PDF is paid once per record and downloading it again is free.

4. Your content

You own what you put in your workspace. You give us permission to store, process and display it only as needed to run Mongoose Tender for you. You are responsible for having the right to store the information you enter, including information about other people, and for its accuracy.

5. Acceptable use

Don’t use the service to break the law, infringe others’ rights, send spam, harass anyone, store malware, probe or disrupt our systems, get around rate limits or security controls, or access another workspace without permission. We may suspend accounts that do.

6. You submit your own bids

Tender never submits anything for you and does not verify that a certification or claim is true. Deadlines shown are based on the information you enter; you are responsible for meeting the buyer’s actual requirements and deadlines.

7. Not professional advice

Mongoose Tender organises your information and applies the rules it shows you. It is not legal, tax, accounting, or financial advice. AI assists are written by an AI model and can be wrong or incomplete. Check anything important before you rely on it.

8. No warranty

The service is provided “as is” and “as available,” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. Keep your own copies of anything you can’t afford to lose.

9. Limitation of liability

To the maximum extent the law where you live allows, Mongoose Athanor LLC is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data, arising from your use of the service. Our total liability for any claim is limited to the amount you paid us for Mongoose Tender in the 12 months before the claim arose, or US $100 if you paid nothing.

10. Indemnification

You agree to indemnify and hold Mongoose Athanor LLC harmless from claims, including reasonable attorneys’ fees, arising from your use of the service, your content, or your breach of these terms, except to the extent caused by our own breach or violation of law.

11. Dispute resolution

We would rather resolve a disagreement directly: contact us first. If we can’t resolve it informally within 30 days, any dispute arising out of these terms or the service will be resolved by binding arbitration on an individual basis, and you and Mongoose Athanor LLC each waive the right to a jury trial and to take part in a class action, to the extent the law allows. Either party may bring an individual claim in small claims court, and we may seek injunctive relief for misuse of the service or infringement of our intellectual property.

12. General terms

Governing law. These terms are governed by the laws of the State of Montana, USA, where Mongoose Athanor LLC is organized, without regard to conflict-of-laws rules, except where your local consumer-protection law requires otherwise. Severability. If any provision is unenforceable, the rest remain in effect. Entire agreement. These terms and the Privacy Policy are the whole agreement between you and us about Mongoose Tender. Assignment. You may not assign these terms without our consent; we may assign them in a merger, acquisition, or sale of assets.

13. Termination

You can stop using the service and ask us to delete your account at any time. We may suspend or end access for a breach of these terms, or if we discontinue the service, with reasonable notice where practical and a chance to download your data first. Sections that by their nature should survive (including “No warranty,” “Limitation of liability,” “Indemnification,” and “Dispute resolution”) survive.

14. Changes to these terms

We may update these terms. We will post the new version here with a new effective date and tell account holders about material changes before they take effect. Continuing to use the service after that means you accept the new terms.

15. Contact

Questions can be sent to legal@mongooselabs.app.

Mongoose Athanor LLC
1001 S. Main St., STE 600, Kalispell, MT 59901, USA